If I purchase a product, can I resell it forever?
Yes, you only have to purchase the product once. You can then resell it however many times you like with no quantity or time limits.
How soon will I receive my item after I purchase?
Instantaneously! After you make your purchase, your items will be available for download instantly on the confirmation page and the download links will also be sent to your email.
I did not receive the products in my email
If you were charged for a product and did not receive the product or download link, then it is possible that your email was put in incorrectly, please reach out to us via the contact form if this is the case.
The email may have also been marked as spam or junk by your email provider. Check your spam or junk folder. If using gmail, also check the promotions folder/tab.
What formats do the product files come in?
Most of our product files come in .ZIP format. We use .ZIP format since it is the most widely used format and allows us to include many article files into one simple download compressed file.
How do I uncompress a .ZIP file?
.ZIP format is the most widely used compress format and most computers have ZIP file programs included that will uncompress a .ZIP formatted file. You can also get free programs from the internet that will allow you to uncompress these files. Try WinZip at winzip.com
What if I have a problem with an order?
If you have a problem with an order, you can reach our Customer Support via the Contact form below. Please include your name, order number and email address used for the order. We always try to respond to your request within 24 hours.
Due to the nature of our products being provided in downloadable form, we do not provide refunds on these digital products. If there is an exceptional circumstance or reason, please file a claim through the contact form within 7 days of purchase. Please see our refund policy page for more information.